Guest Post at Schnikisms: Customer Service is Easy

My friend, Nick “Schnik” Church, heard me tell a story on Twitter about two of my recent Customer Service experiences. One was excellent, but the other, not so much. Because that’s right up his alley, he asked me to share the story on his blog. If you’ve ever had a nightmare customer service experience, please feel free to drop by his site, Schnikisms, for the rest of my story.

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